High gloss polyester finishes are used by Yamaha as well as many European and Asian instruments They offer a stunning look, and wear and age much better than traditional lacquer finishes. But an accidental scratch or chip can be not only unsightly and compromises the value of the piano, they can be quite upsetting. Trying to fix high gloss polyester with normal lacquer finish repair materials and techniques, no matter how good the technician is, will never be satisfactory. Even if the repair looks acceptable when finished, it will degenerate within a year because the repair materials will not respond to environmental changes the same way as the original finish materials do. The result is a repair that wrinkles or becomes chalky, or, in some situations, crumbles and falls out. The best way to repair polyester finishes is with factory approved polyester repair materials and well practiced procedures.
I pioneered efficient and permanent in-home polyester repair over 30 years ago. I went to Germany to find the materials, and spent several years developing a system that works. I have taught this technique to technicians across the United States and Canada. Steinway used my teaching video and technique to train their factory specialists when they moved to Polyester. Nobody doing polyester repairs today has more experience than I do. So if it is a small scratch, a dent from a fallen lamp, or a big chunk from a bad moving experience, I, quite frankly, can do it better than anyone.
And if your high gloss piano has been through a bit of living and is showing it with maybe a few light scratches and a general dullness, I can bring it back to the full brilliance it had in the showroom without moving it to a repair facility. The process is a bit dusty, but it means you don’t have to move your piano.